We ship across Australia. When you place an order, we will estimate shipping costs for you. Delivery times are usually 1-2 business days for Sydney metro and 3-5 business days elsewhere within Australia.
To obtain the lowest price shipping quote for you, please email your order request and location to us click here.
At Condura we pride ourselves on our quality and our customer service. We want you to enioy your on!ine shopping experience and be excited by your purchases. If you are unhappy with anything you have bought from our website, we will gladly exchange it for something else or give you your money back - please note Condura does not refund on sale items.
If you Change your Mind
We will gladly offer you an exchange or refund for products unworn and in original condition, if returned within 14 days of you receiving the product. Please let us know by emailing click here. Our customer service support will email you with instructions on how to return the parcel.
Proof of purchase is required for all returns and exchanges. Please note that your proof of purchase can be an invoice or email confirmation from Condura recording that payment has been received.
If you Find a Fault
Please let us know by emailing click here or call 02 8595 6999 within 14 days of finding a fault. We will happily exchange the item if we still have it or refund your money. Our customer service support will email you with instructions on how to return the parcel.
As a consumer, you are entitled to the benefit of statutory consumer guarantees in respect of items purchased from Condura online. In accordance with Australian Consumer Law, if the item has a major failure, you may reject the item and seek a refund or exchange.